Support

FAQs

  • What Licencing Options Are There?

    At present our themes ship with a single site licence.

    When you make a purchase you will be provided a licence key which you must use to activate the theme upon installation.

    The licence key is valid only for one installation and cannot be used multiple times.

    We are currently making changes to our system which will allow for multiple licences to be purchased at a discounted rate.

    Watch this space!

  • What Plugins Are Used?

    None.

    We created our themes to work right out of the box without relying upon any external plugins to do the job.

    The more plugins you use, the more your site gets bogged down with heavy front end scripts.

    Our themes pull their own weight. Literally.

  • Can I Add Functions Without Loosing My Changes On Update?

    Yes!

    The functions.php file contains one line of code used to load the WP Juice framework.

    Unlike with most themes, you can add custom functions below this line which will not get overwritten when you update. Simple.

  • How Do I Change The Contact Form Fields?

    The contact form can be adapted using the following filter:

    wpj_contact_form_fields

    For example, to remove the services select box add this to your functions.php file:

    add_filter('wpj_contact_form_fields', 'wpj_custom_contact_form_fields', 1);
    function wpj_custom_contact_form_fields($fields) {

    unset($fields['services']);
    return $fields;

    }

    To add a new field:


    add_filter('wpj_contact_form_fields', 'wpj_custom_contact_form_fields', 1);
    function wpj_custom_contact_form_fields($fields) {


    $fields['my_custom_text_field'] = array(

    'name' => 'my_custom_text_field',
    'label' => 'My Custom Text Field',
    'type' => 'text',
    'width' => 'half/full',
    'placeholder' => 'My Custom Text Field',
    'required' => true/false

    );


    fields['my_custom_select_field'] = array(

    'name' => 'my_custom_select_field',
    'label' => 'My Custom Select Field',
    'type' => 'select',
    'width' => 'half/full',
    'placeholder' => 'My Custom Select Field',
    'options' => array(

    'value_1' => 'Label 1',
    'value_2' => 'Label 2'

    ),
    'required' => true/false

    );


    return $fields;
    }

  • Where Can I Download the Demo Content?
    You can download the demo content xml file for the LeadGen+ theme here
  • PageSpeed Insights sometimes complains about render blocking scripts

    Sometimes the Google PageSpeed Insights tool will report “render-blocking JavaScript and CSS in above-the-fold content” – most often on the mobile version of your website.

    This however is somewhat of a false positive as the PageSpeed Insights tool will likely highlight jQuery as being above the fold. If you inspect your site in the developer console you’ll see that jQuery is actually loaded in the footer and therefore not above the fold.

    So why does this happen?

    It seems to be a bug in PageSpeed Insights where if the content on your page is short or if the majority of content is loaded dynamically (such as Lazy Loaded images), then PageSpeed Insights will read the page and consider scripts in the footer to be quite high up in the fold as there is little content before it.

    What can I do about it?

    One way to test this out is to put some static content above the fold. We recommend something simple like the [contact_form] shortcode. If after you have put some static content at the top of the page, and PageSpeed Insights stops complaining, we can determine that the bug is in effect.

    Another way to try and circumvent this bug is to not Lazy Load images within shortcodes or content. You can switch these off in the Theme Options -> Misc Settings page.

    Alternatively you can turn this off manually per shortcode by adding the “smart_load=off” attribute to your shortcode.

  • I have issues with browser caching

    This is an issue with your server rather than the theme itself. Setting caching expirations, gzipping content and such like need to be configured on the server – either within your .htaccess file if you are on Apache or your nginx.conf file if you are on NginX.

    Below is an example .htaccess file which should help you on your way…
    <IfModule mod_mime.c>
    AddType text/css .css
    AddType text/x-component .htc
    AddType application/x-javascript .js
    AddType application/javascript .js2
    AddType text/javascript .js3
    AddType text/x-js .js4
    AddType text/html .html .htm
    AddType text/richtext .rtf .rtx
    AddType image/svg+xml .svg .svgz
    AddType text/plain .txt
    AddType text/xsd .xsd
    AddType text/xsl .xsl
    AddType text/xml .xml
    AddType video/asf .asf .asx .wax .wmv .wmx
    AddType video/avi .avi
    AddType image/bmp .bmp
    AddType application/java .class
    AddType video/divx .divx
    AddType application/msword .doc .docx
    AddType application/vnd.ms-fontobject .eot
    AddType application/x-msdownload .exe
    AddType image/gif .gif
    AddType application/x-gzip .gz .gzip
    AddType image/x-icon .ico
    AddType image/jpeg .jpg .jpeg .jpe
    AddType application/json .json
    AddType application/vnd.ms-access .mdb
    AddType audio/midi .mid .midi
    AddType video/quicktime .mov .qt
    AddType audio/mpeg .mp3 .m4a
    AddType video/mp4 .mp4 .m4v
    AddType video/mpeg .mpeg .mpg .mpe
    AddType application/vnd.ms-project .mpp
    AddType application/x-font-otf .otf
    AddType application/vnd.ms-opentype .otf
    AddType application/vnd.oasis.opendocument.database .odb
    AddType application/vnd.oasis.opendocument.chart .odc
    AddType application/vnd.oasis.opendocument.formula .odf
    AddType application/vnd.oasis.opendocument.graphics .odg
    AddType application/vnd.oasis.opendocument.presentation .odp
    AddType application/vnd.oasis.opendocument.spreadsheet .ods
    AddType application/vnd.oasis.opendocument.text .odt
    AddType audio/ogg .ogg
    AddType application/pdf .pdf
    AddType image/png .png
    AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx
    AddType audio/x-realaudio .ra .ram
    AddType application/x-shockwave-flash .swf
    AddType application/x-tar .tar
    AddType image/tiff .tif .tiff
    AddType application/x-font-ttf .ttf .ttc
    AddType application/vnd.ms-opentype .ttf .ttc
    AddType audio/wav .wav
    AddType audio/wma .wma
    AddType application/vnd.ms-write .wri
    AddType application/font-woff .woff
    AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw
    AddType application/zip .zip
    </IfModule>

    <IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType text/css A31536000
    ExpiresByType text/x-component A31536000
    ExpiresByType application/x-javascript A31536000
    ExpiresByType application/javascript A31536000
    ExpiresByType text/javascript A31536000
    ExpiresByType text/x-js A31536000
    ExpiresByType text/html A3600
    ExpiresByType text/richtext A3600
    ExpiresByType image/svg+xml A3600
    ExpiresByType text/plain A3600
    ExpiresByType text/xsd A3600
    ExpiresByType text/xsl A3600
    ExpiresByType text/xml A3600
    ExpiresByType video/asf A31536000
    ExpiresByType video/avi A31536000
    ExpiresByType image/bmp A31536000
    ExpiresByType application/java A31536000
    ExpiresByType video/divx A31536000
    ExpiresByType application/msword A31536000
    ExpiresByType application/vnd.ms-fontobject A31536000
    ExpiresByType application/x-msdownload A31536000
    ExpiresByType image/gif A31536000
    ExpiresByType application/x-gzip A31536000
    ExpiresByType image/x-icon A31536000
    ExpiresByType image/jpeg A31536000
    ExpiresByType application/json A31536000
    ExpiresByType application/vnd.ms-access A31536000
    ExpiresByType audio/midi A31536000
    ExpiresByType video/quicktime A31536000
    ExpiresByType audio/mpeg A31536000
    ExpiresByType video/mp4 A31536000
    ExpiresByType video/mpeg A31536000
    ExpiresByType application/vnd.ms-project A31536000
    ExpiresByType application/x-font-otf A31536000
    ExpiresByType application/vnd.ms-opentype A31536000
    ExpiresByType application/vnd.oasis.opendocument.database A31536000
    ExpiresByType application/vnd.oasis.opendocument.chart A31536000
    ExpiresByType application/vnd.oasis.opendocument.formula A31536000
    ExpiresByType application/vnd.oasis.opendocument.graphics A31536000
    ExpiresByType application/vnd.oasis.opendocument.presentation A31536000
    ExpiresByType application/vnd.oasis.opendocument.spreadsheet A31536000
    ExpiresByType application/vnd.oasis.opendocument.text A31536000
    ExpiresByType audio/ogg A31536000
    ExpiresByType application/pdf A31536000
    ExpiresByType image/png A31536000
    ExpiresByType application/vnd.ms-powerpoint A31536000
    ExpiresByType audio/x-realaudio A31536000
    ExpiresByType image/svg+xml A31536000
    ExpiresByType application/x-shockwave-flash A31536000
    ExpiresByType application/x-tar A31536000
    ExpiresByType image/tiff A31536000
    ExpiresByType application/x-font-ttf A31536000
    ExpiresByType application/vnd.ms-opentype A31536000
    ExpiresByType audio/wav A31536000
    ExpiresByType audio/wma A31536000
    ExpiresByType application/vnd.ms-write A31536000
    ExpiresByType application/font-woff A31536000
    ExpiresByType application/vnd.ms-excel A31536000
    ExpiresByType application/zip A31536000
    </IfModule>

    <IfModule mod_deflate.c>
    <IfModule mod_headers.c>
    Header append Vary User-Agent env=!dont-vary
    </IfModule>
    AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
    <IfModule mod_mime.c>
    # DEFLATE by extension
    AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
    </IfModule>

    <FilesMatch "\.(css|htc|less|js|js2|js3|js4|CSS|HTC|LESS|JS|JS2|JS3|JS4)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
    Header set Pragma "public"
    Header append Cache-Control "public"
    </IfModule>
    </FilesMatch>
    <FilesMatch "\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
    Header set Pragma "public"
    Header append Cache-Control "public"
    </IfModule>
    </FilesMatch>
    <FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|woff|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|WOFF|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
    FileETag MTime Size
    <IfModule mod_headers.c>
    Header set Pragma "public"
    Header append Cache-Control "public"
    </IfModule>
    </FilesMatch>

 

Shortcodes

All shortcodes can be injected into the content editor via our TinyMCE driven editor interface.
When typing out shortcodes manually, please consult the following documentation which highlights the defined shortcode name and available options.

  • Section

    Sections can be useful to wrap around content in order to distinguish clear spaces between sections of content.

    Shortcode Name:
    [section][/section]

    AttributeTypeChoicesDefault
    idStringempty
    bg_colorStringHex or Rgba#fff
    bg_imageURL StringMedia SelectEmpty
    bg_position_xStringleft / right / 50px / 50%empty
    bg_position_yStringtop / bottom / 50px / 50%empty
    parallaxBooleantrue / falsefalse
    text_colorStringlight / darkdark
    collapseStringyes / nono

 

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